Food for Thought
If not, we have some ideas for you to consider and it doesn't begin with changing your restaurant...

It begins with changing the way you think. We want
to give you some "Food For Thought" that may change the way you think about your restaurant and the people you need to make it work.

A restaurant is not just a restaurant, it's also a business and many
operators may know how to run a restaurant but know very little about building and managing a successful business.

The restaurant business is also a "people" business. You need good people on your staff more than they need you. Your effectiveness as an owner or manager is directly related to your understanding of people and the quality of your interactions with your staff.

You've probably noticed that the labor market in the United States has changed. If you are having more problems finding and keeping good people, is it possible that your people skills are out of date and there are just fewer people around that are willing to put up with the way you do business? Just a thought.

We believe that if you improve your level of understanding about managing your business and dealing with people, your restaurant will improve by default.

Sometimes we get real good at doing things that, quite frankly, just don't work. The way you run your restaurant or deal with your staff may seem natural or make sense at the time, but is it getting you the results you want? If not, maybe it's because you're doing the wrong things.

Maybe there are a few things you haven't learned yet that would help. We want to challenge the way you perceive, approach and manage your restaurant and how you look at people, particularly your staff. First and foremost, as the owner, it's not your job to run the joint. That's right, and to extent you are running your own restaurant, you're not really an owner but just another employee. Not only that, you're an employee "and" the boss. Any wonder you're working 80 hours a week?

We believe the best way to improve your restaurant is to enhance your understanding of people and the essential elements of building a successful business.

The following topics are designed to change the way you think about your restaurant, your people and the role you, the owner, should play in your business. Our goal is to help you clarify "what" it is you should be doing as an independent restaurant owner, to increase the odds that you build the type of business and lifestyle you've always wanted.

After gaining some sense of direction in "what" it is you should be doing, we then suggest you move into our
Toolkit section for ideas and other resources on the "how" part.

Click here to go to Topics
 


Topics

Are You Running a Restaurant or Building a Business?
Part 1 - Lessons From Ray Kroc
Part 2 - Recognize Your Other Customer
Part 3 - A Way of Doing Business

There's Got To Be An Easier Way To Run a Restaurant
Part 1 - Out of the Weeds
Part 2 - The Human Equation
Part 3 - The Power of Presence
Part 4 - Service is a State of Mind
Part 5 - Handling the Day from Hell
Part 6 - A Few Final Notions About People
Part 7 - The Power of Climate
Part 8 - Maintaining a Positive Climate


The Myth of Control

-
Back to Top -

 

Feature Story | Food for Thought | Toolkit | Success Stories | About RO.com | Products and Services | Feedback | Site Map | Email Us | Home
Search RO.com


Center for FoodService Education Logo
Center for FoodService Education
[email protected]

Website content including graphics, photos and text are property of Center for FoodService Education. Copyright © 1998 Center for FoodService Education. All rights reserved.